Common queries answered
Frequently asked Questions
We normally ship next business day. Depending on your items, it may ship first class mail which takes 2 to 5 days or priority mail which averages around 2 to 3 days. For international orders, delivery times vary.
You have 30 days from delivery to contact us to return your items in new and undamaged condition. Contact us for an RMA number to include on the package so we can track your return. Once a return is received, a refund will be issued back to your account. An exchange is handled as a return and new purchase. If you would like to exchange an item, return the item for a refund and purchase the other item at any time.
Contact us with your order number and provide the updated address.
Once your order ships out, you will received a tracking number to track the delivery of the item online.
The Baoding Balls are sold in pairs.
The weight of the balls are shown under the “Additional Information” tab of each product.
Gemstone B-grade balls are what we label balls that aren’t as pretty as what we normally get due to the type of imperfections in the stone. They are still spheres and can be used for exercise.
Shipping is free in the USA for orders over $19. Orders less than that have a small $3 shipping fee.
Shipping costs to other countries vary by what you order and can be viewed in the shopping cart. Note: Your country may charge duties & taxes